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Return Policy

If you are dissatisfied for any reason you may return any unused merchandise to Nautical Charts within 15 days of purchase for a full refund minus shipping cost. Products kept for over 15 days without a return request are considered final. Any custom or government orders are considered final upon shipment (including Framed Charts, Pull Charts, Nima, NOAA and PODís). Customers are responsible for the cost of return shipping. Products being returned must be in NEW condition and in the original factory packaging. (Some) products have a restocking fee of 15% and will require the purchaser to ship the items to (business name) at the customersí expense. Nautical Charts will cover the cost for shipping to replace items that were shipped incorrectly. If there are any questions about returns, feel free to contact us and we will do everything possible to make sure you are satisfied. Please call 800.423.9026 or email us at to process a return.

Cancellation policy

Orders must be cancelled at least 3 business days in advance of ship date to qualify for a refund.

Privacy Policy

Personal Information

Nautical Charts only collects personal information when you request our services and only uses the information collected to provide those services for you. If you choose to make a purchase, you will be asked to provide contact information (such as your name and shipping address) and financial information (such as your credit card number and expiration date). This information is used for billing purposes and to process your order. Nautical Charts handle all of this data with the utmost confidentiality.

Third Parties

Any personal information provided will not be traded, rented, sold or otherwise shared with anyone outside of Nautical Charts, or used for reasons beyond those contemplated in this statement. From time to time, we may engage third parties to process your information on our behalf; however, none of Nautical Charts affiliates (such as our credit card company) have permission to retain, share, store or use personal information for any reason other than providing the requested service.


To prevent unauthorized access, disclosure and improper use of your information, we have established appropriate physical, electronic, and managerial safeguards to protect the information we collect in accordance with our privacy policy.

Sue Ann Walker| Fifth Third Processing Solutions

Merchant Account Executive

5050 Kingsley Dr, MD 1LLC27, Cincinnati, OH 45227
Phone: 513-358-7697 Fax: 513-358-1095